Frequently Asked Questions
Everything you need to know about your Dreamville Festival apparel and gear.
When will my festival merchandise ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I return or exchange items purchased online?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please note that exclusive limited-edition festival drops may be marked as final sale.
What sizing guide should I follow for Dreamville apparel?
Most of our apparel features a standard unisex fit. We recommend checking the specific size chart located on each product page to ensure the perfect fit for your style.
What payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna and Afterpay.
Will sold-out festival items be restocked?
To maintain the exclusivity of our festival collections, most items are limited runs and will not be restocked once they sell out. We recommend signing up for our newsletter to be notified of new drops.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customs duties may apply.